The subscriber file is a formal document that contains the data of the organization and the people responsible for the management and application of AOC certificates within an organization.
The sheet is used for:
- Assign roles to manage certificates.
- Keep the organization updated according to audits and specific conditions of service.
- Facilitate communication between the entity and AOC.
The file can be sent for: initial registration, data change, or resending every 24 months according to the service conditions.
- Initial creation : registration as a body in the AOC Certification Service. If this is your case, see Sign up for the digital certification service of the AOC (First shipment of the subscriber form) where we explain how to make the first shipment.
- Change of data : in the event that the data of the organization or of the people who are part of the certificate delivery process within the entity have changed.
- Forwarding 24 months : According to the conditions of the AOC Digital Certification Service, organizations must send the "Service File" every 24 months, even if there are no changes.
Below we explain the steps to send the form either because the data has changed or because of the sending that needs to be done every two years.
It is very important to include in the file all the people involved in the process. If you add someone new, you must also include the people who were already there. If you forget someone, that person will lose the roles assigned so far.
Follow these steps to fill out the form:
To make sure of the current roles, it's best to look at the user permissions in EACAT (the user manager of EACAT can do this).
You need to access EACAT > Settings > Services.
Search for the service "CAOC - Digital certification service", the total number of users with permissions will appear. Click the service name.
The list of users with permissions will display the roles that each user has. Service permissions, except for Publisher and "Signador of Subscriber tab", can only be assigned from AOC. That is why the manager will display them in gray and will not be able to select them.
If you are not a manager, you can also consult the latest file sent by your organization through EACAT.
Go to EACAT Procedures> Lender Consortium AOC> AOC - Digital Certification Service > Subscriber File (EACAT).
To access the procedure, you need the Service Edition role "AOC - Digital Certification Service". Additionally, the person who will be signing the submission must be assigned the "Signador of Subscriber Sheet" permission, if there is no one with that role.
In "Documentation" you can download the subscriber form.
First, you must indicate whether it is a "Data Exchange" or a "Forwarding 24 months".
Requesting us:
This section collects the organization's data. It is necessary to notify any change, especially of the name of the entity, through the Subscriber Form. The name recorded in the system will be the one linked to the issued certificates. If it does not match the name registered in EACAT, requests will be automatically rejected.
Staff details:
In this section it is necessary to indicate all the people who will be involved in the process of requesting certificates within the organization.
Take into account:
- All the people indicated in the form must be registered with EACAT in the organization.;
- The first person indicated will be the holder of each role. The second and subsequent ones will be the substitutes.
- The sheet replaces the previous one. If a person currently has roles and is not included in the listing, they will lose them.
It is very important to replace the titular Responsible person (the first person in the responsible list) in case he is deleted from EACAT. Certificates cannot be requested without this figure.
Go to EACAT Procedures >AOC - Digital certification service > Subscriber file (EACAT)
Press "Process":
Then add the signer in the "Signers" tab, go to "Content" and attach the signed document.
Press "Save draft" and you can send to sign the submission.
The person indicated in "Signatories" will be the one who will have the pending shipment signed in EACAT.
The official responsible informed in the file will be the one who receives the communication whether everything is correct and the roles have been added or if an error is detected in the file.
It might interest you
- Sign up for the AOC digital certification service (First sending of the subscriber form)
- Conditions of provision of the services of the AOC Consortium (See the specific conditions of the Digital Certification Service)
- Catalog of digital certificates of the AOC
- Good practices if you are a T-CAT holder