From the main page go to "Pending delivery"


Below are the certificates that the Service Manager has pending delivery.


To search for the certificate you want to download, you can search with the tool on the right or by expanding the requests displayed per page. The order in which the certificates appear in the list can be chosen, date of issue, type of certificate, holder…

Important : The application will only give you the option to download the certificate once the delivery note has been printed. When the delivery sheet is downloaded, the download icon appears in blue.

To download the certificate, the Service Manager must click the download icon on the right in the Actions column.


Important: Once the certificate is downloaded, it will not be possible to download it again.


To download the certificate, click "Email and download."

The application asks for the signature of the operator. Select the certificate and enter the PIN, and click OK. This is when the certificate is generated.


It is very important to follow the instructions that appear on the screen (image below) and to " SAVE " at the time of download . When saving the certificate, it will be saved in p.12 format in the folder defined by the downloads on the computer of the user who is following the process. To find it later in the Subscriber Folder you will need to search for "delivered".